
Personal details (e.g. name, contact details including, residential address, date of birth, documents such as identity card/passport details / Aadhaar details / PAN / Voter ID/driving license, and/or education details) provided by you to Bima Sakhi Nagpur to avail various services from Bima Sakhi Nagpur;
Financial details (e.g. income, expenses, and/or credit history) needed as part of the request for some of
Bima Sakhi Nagpur products/services;
Images/videos of documents/photos required to avail any of our products/services;
Voice recordings of conversations with Bima Sakhi Nagpur customer care agent by you to address your queries/grievances;
Specimen signature(s) or consent for the processing your request.
Subject to applicable laws, Bima Sakhi Nagpur may use your Personal Data in its business operations to perform, among other actions, the following:
To check and process your requests submitted to Bima Sakhi Nagpur for products/services and/or instructions or requests received from you in respect of these products/services;
To share with you, updates on changes to the products/services and their terms and conditions;
To take up or investigate any complaints/claims/disputes;
To respond to your queries or feedback submitted by you;
To verify your identity to provide products/services to you;
To monitor and review services from time to time;
To undertake financial/regulatory / management reporting, and create and maintain various risk management models;
For conducting audits and for record-keeping purposes;
For selective offers and promotions.
Bima Sakhi Nagpur also uses your Personal Data to fulfil the requirements of applicable laws/regulations and/or court orders / regulatory directives received by Bima Sakhi Nagpur
Bima Sakhi Nagpur may share any Personal Data with the following parties, in connection with and as may be necessary for the conduct of Bima Sakhi Nagpur business/operations:
Authorized external third parties/intermediaries or any other service provider who are involved in transaction processing, dispatches, printing/marketing, unless specifically written to Bima Sakhi Nagpur to refrain from sharing such information with such parties;
Any regulatory/administrative/legislative authority and/or with the Bima Sakhi Nagpur for compliance with any legal, statutory or regulatory requirements for complying applicable laws for the time being in force and/or for the purpose of data storage.
Bima Sakhi Nagpur shares such aforesaid information to the aforesaid service providers under strict confidentiality and only on a 'need to know Basis' and for the purposes of lawful functioning of Bima Sakhi Nagpur business/operations.
Notwithstanding anything contained, Bima Sakhi Nagpur shall not be responsible/liable, either directly or indirectly, for the authenticity/accuracy of the personal/financial information or any other data/information submitted by you and/or for its misuse, not attributable to the acts of Bima Sakhi Nagpur at any time and in any manner whatsoever. In case you feel that any information/data provided by you is inaccurate/deficient or requires updating, then you shall ensure to correct/amend such information/data as soon as possible by getting in touch with Bima Sakhi Nagpur
Bima Sakhi Nagpur will at all times endeavor to resolve any investor grievances promptly
Bima Sakhi Nagpur reserves the right to modify sections of this Privacy Policy at any time without giving any prior notice. Please check this Policy from time to time for any changes.
Bima Sakhi Nagpur
SHIVSHKATI APPARTMENT, NEAR SBI JAIPRAKASH NAGAR BRANCH , TAPOAWN NAGPUR 440025